A monthly or annual fee will apply if you choose a Premium Number, the terms of which will be disclosed to you prior to you agreeing to a Premium Number. If you are using the magicApp as a companion to your Device, your Device and magicApp will have the same phone number. The phone number chosen by you will be allocated to you provided YMax determines that the number is available and legally permissible.
If you are eligible for a phone number, it will be allocated to you as soon as reasonably possible after YMax has received your request. Premium Numbers are not permanently assigned to your account until after the first 30 days of use. YMax may use customized ringtones or ring back when completing your calls, including supplying various messages of different lengths.
YMax does not guarantee that a requested phone number can be allocated to you or that you can make use of the incoming call feature. The allocation of a phone number to you does not constitute any transfer of title, ownership, license or other rights with regard to the phone number. If you transfer or port out your phone number to another service provider, your Service is terminated, and you relinquish all claims for a refund of Service s fees paid for your then current Subscription Term.
YMax may, without any liability, refuse, change or terminate any phone number at any time. If YMax changes the phone number that has been allocated to you, YMax will notify you, stating the effective date of the change and your new phone number.
If you do not wish to accept this new phone number, you are entitled to cancel this Agreement; however, you will not be eligible for any refund unless you terminate the Agreement within 30 days after purchase of your Device or download of the magicApp Premium and you qualify for a refund as further described in Section 2 of this Agreement.
We will not be liable for any damages resulting from the change of the phone number. You can make free calls to other Device or magicApp users located anywhere in the world, and to traditional telephone networks or wireless networks in the United States other than Alaska , Canada other than Yukon and the Northwest Territories.
International calls and calls to Alaska, and the Yukon and Northwest Territories of Canada to non-Device or magicApp users will require purchase of prepaid international credits. We may supply various messages of different lengths before your call is completed.
Some restrictions in cost prohibitive areas may apply. Calls of long duration may be terminated to make sure the integrity of the network is kept intact, which would prevent abandoned calls.
Customers selecting One-Way Service will have an initial subscription period of 15 months versus 12 months for Two-Way Service. Customers with One-Way Service will be required to enroll in auto renew. Customers with One-Way Service will not be able to purchase additional renewals until their then current Subscription Term expires. Customers selecting One-Way Service cannot change the direction of their Service i.
Emergency calls: Please read carefully and understand the difference between Devices and the magicApp. Proper Use; Suspicion of Fraud: Subject to Section 27 of this Agreement, you agree that you are responsible for your own communications and for any consequences that arise from them.
Add-On Services; International Pre-paid: In addition to the Device, the magicApp and the Associated Software, we offer the following Services for an additional fee, each of which may be purchased through www.
Vanity Phone Numbers — phone numbers allowing you to choose the last 7 digits. To ensure the maximum benefits to our Premium Support subscribers, our Premium Support phone numbers will change from time-to-time. In addition to Premium Support, you will receive exclusive access to discounts on Devices should you require a replacement for you Eligible Equipment covered by your magicJack Concierge plan.
Excessive Use — if we become aware of unreasonably excessive use of your magicJack Concierge Service, including but not limited to, your use of Premium Support in a manner that is extraordinarily greater than the average magicJack Concierge customer, or if you contact us for greater than four 4 separate issues in any month or more than eight 8 contacts in any month, or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the magicJack Concierge service, and you will not be entitled to a refund of any subscription fee you may have paid to us.
Your Subscription does not cover any magicJack equipment not listed in the Eligible Equipment table listed above or any third-party accessories or equipment not manufactured by us. The Initial Subscription Term for Services will be communicated to you at the time of purchase and will commence as follows: The Initial Subscription Term for Services for Devices purchased directly from us at www. If your Service is not set to auto-renewal, to continue using the Service after the end of your Subscription Term, you must renew your subscription for such Service at the then applicable renewal fee.
Each Renewal Subscription Term for a Service that is not on auto-renewal will be the Subscription Term chosen by you at the time of renewal. If you do not renew the Subscription Term for a Service, we may immediately revoke the phone number associated with that Service, at our sole discretion, and your Service plan may be deemed obsolete or non-renewable upon the expiration of such Subscription Term.
If you re-activate a Service after expiration of your most recent Subscription Term, you will begin a new Initial Subscription Term on the date of re-activation and you may not have access to any phone number previously associated with the re-activated Service.
We reserve the right not to renew any Service in our sole discretion. Any Renewal Subscription Term purchased on or after June 1, will be limited to a maximum Subscription Term of ten 10 years from the date the Renewal Subscription Term is purchased. Payment: You must provide a valid method of payment credit card or debit card to purchase a Device and Service s.
Modification: We reserve the right to modify the Services and Associated Software, temporarily or permanently, with or without notice or liability to you. You may terminate your use of the Services at any time.
Remaining balances will not be refunded. Intellectual Property Rights: You acknowledge and agree that the Services and Associated Software contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Representations and Warranties: You represent and warrant that a all of the information provided by you to us to use the Service is correct and current; b you have all necessary right, power and authority to enter into this Agreement and to perform the acts required of you hereunder; and c you are at least years-old.
Entire Agreement: This Agreement, as it may be updated or amended from time-to-time as effectuated by posting such updates or amendments in amended versions of this Agreement posted at www.
Assignment: Subject to Section 27 of this Agreement, you agree that you may not assign this Agreement to any third party and that we may assign this Agreement, without your consent, to any person including, without limitation, i to any person that controls, is controlled by, or is under common control with us, or ii pursuant to a transfer of all or substantially all of our business or assets, whether by merger, sale of assets, sale of stock, or otherwise.
Governing Law: The Company and you agree that this Agreement has been made in and shall be construed and enforced in accordance with the laws of the State of Florida, without reference to its conflicts of laws principles, other than in connection with a Dispute or Claim settled by arbitration, for which governing law will be determined in accordance with Section 25 of this Agreement.
Waiver and Severability of Terms: Even if we do not exercise or enforce any or all of our respective rights or any provision of this Agreement it does not mean that we waive the right or provision, and we may still enforce those rights and provisions later. Statute of Limitations: Subject to Section 26 of this Agreement, you agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Service or this Agreement must be filed within ninety days after such claim or cause of action arose or be forever barred unless arbitrated in accordance with the provisions of Section 25 of this Agreement.
Providing Notice of a Claim. This agreement to arbitrate is intended to be broadly interpreted. But not buying one, and not only because I renewed last year with MagicJack for 5 years at reduced cost.
Why do you find this so distasteful? Warren — I was just extremely turned off by the lack of technical support on not being able to receive a call. Did you have this same issue? I have been using Magic Jack Plus for close to a year and find the sound quality more than adequate, without any echoes or anything else to detract from the sound quality.
I understand that a good voice quality requires a dependable internet connection which I seem to have. The main unit is plugged directly into the router and works flawlessly, the message going into answering machine when no one answers. When some one calls while we are on the phone is the only time it bypasses the machine and goes into my Email, where I can play it back later. I understand that a WiFi model is in the works but have no idea when it will come out. I like Google Voice alot.
Google Voice does have a bit of lag time between when your talking to someone and when they respond, but it hardly detracts from the conversation. You will need a google account to use the service. I really like google voice. How is the sound quality? Overall, would you recommend Net Talk Duo? Thanks for the comment! I have been using Net Talk Duo for about 2 years. Your email address will not be published. Hence the 4 Stars As for reviewing the app and Magic Jack service, it rocks!
I have a home voip that works perfectly without a computer. I have used Magic Jack for some 10 years now. I use two numbers with Magic Jack, one for home and one on my iPad If you have been "thinking" about Magic Jack, just get it. It even works overseas to call anywhere in the USA with no extra charges! Love you guys. Ive used this app internationally since and will say it is hands down the best overall voip phone app.
Luckily I found the glitch and a workaround. I use the iphone 7, running iOS It will also work on wifi if you turn off LTE. I ported a phone number to my MagicJack account and attached it to my MagicJack device. I'd been told by one their "Live Assistance" that once the number was successfully ported, I had to contact Support again to have the number assigned to the MagicApp on my iPhone.
When I contacted Support after the successful port which only took about 12 hours , I was told it wasn't possible to use a ported number in the MagicApp. That was a problem because I couldn't port the number back to my previous carrier for a month. So I asked to be transferred to a higher level support person. It turns out that it is indeed possible to use a ported number. The higher level tech person successfully transfered my ported number into my iPhone's MagicApp.
So far, after a week or so of using the MagicApp, it seems to work OK. The only minor issue I've run into is that for some reason the touch screen within the app isn't as responsive as other apps. It doesn't appear that the first level support responders are properly trained. It also takes a long time to conduct a Live Support session.
The response times after submitting a message can sometimes take minutes. How Users Rate it 4. Votes 13, Ease of Cancellation: Unknown: Awaiting ratings. Jump to : Reviews Alternatives Contact Support. How much were you charged in USD? How often were you charged? They include the following: Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether. You must remember to manually cancel a subscription 24 hours before the trial period ends. Cut the cord and switch today! Port your existing phone number and avoid the hassle of notifying all of your contacts. Option to port your number is available after device activation. Use your high-speed internet to connect your magicJack device.
Set up is easy and only takes minutes! Unlimited calling on your landline, computer, or mobile phone.
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